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Optiant is committed to providing world class support to our customers and partners.

You may contact Optiant Customer Support by E-Mail or by calling +1.866.OPTIANT (+1.866.678.4268) from 9 AM - 5 PM Eastern Time Monday-Friday. If you are calling from outside the United States, please call us at +1-781-238-8855

When you submit your support request, it will be entered into our database for tracking purposes. It will be associated with the account name under which you registered to this support site.

After an initial assessment by our support department, the resolution of the problem will be assigned to an appropriate engineer.

Please be as specific as possible when describing the problem.

Sender
Name
Phone
E-mail
Customer
1. What version of the software are you using?
What operating system (client) are you using?
Other
3. What web browser version are you using?
Other
4. Please enter a brief one-line description of the problem (example: "Editor doesn't respond to up-arrow under image")
5. If the problem is reproducible, please list the steps required to cause it, leaving a blank line between steps (example:
6. If the problem causes any error messages to appear, please write down the exact text displayed and enter it here
Please send a screen shot displaying the problem to This email address is being protected from spam bots, you need Javascript enabled to view it
The response will send to the following email address
Name
E-mail
required field = Required