Professional Services

Optiant's Professional Services Organization works closely with our customers to solve their complex supply chain challenges. Maximum return on investment and competitive advantage is achieved through Optiant's unique approach and extensive experience, coupled with our PowerChainŽ suite of inventory planning and optimization solutions. Our delivery team ensures successful value realization from PowerChain solutions through:

• Focus on Value - A relentless focus on quick value realization guides the overall approach and delivery philosophy of the project team. A successful implementation is not only about technical delivery, but the overall integration of the solution within the customer's business process and its adoption by the users


• Domain Knowledge - Optiant consultants bring a rich depth of knowledge in inventory management best practices and in the overall supply chain management field. This domain knowledge is critical in implementing the right solution and its interfaces


• Implementation Experience - Optiant project teams bring extensive experience in managing and executing large systems deployment projects. This experience drives the adoption of project management best practices and tools while mitigating risks associated with systems deployment projects.


• Proven Methodology - A standard and proven methodology is used by Optiant project teams. Following the methodology leads to the quickest path to value realization.

Optiant project team members have deep knowledge and extensive experience in:

• strategic supply chain design and analysis
• inventory planning and management best practices
• software deployment and technology integration
• optimization and multi-echelon inventory theory
• project management and process integration

Optiant offers a full range of services to help its customers create responsive and resilient supply chain. Optiant's proven approach and expertise allows our customers and partners to rapidly benefit from our patent-pending technology.

Configuration and Deployment - Optiant's implementation services help clients configure, install and integrate PowerChain solutions within their technical and process environment.

Strategic Analysis and Consulting - Deep analytical and strategic analysis skills of our consultants, along with the knowledge of best practices, helps customers develop their own core competency in strategic modeling and analysis.

Proof of Concept - POC is a rapid analysis of the customer's supply chain using the PowerChain solution to quantify how their performance can be improved with precision inventory targets and enhanced supply chain planning.

Training and Education - Recognizing that a successful implementation involves the effective transfer of knowledge and expertise to our customers, Optiant provides extensive training for our entire suite of PowerChain solutions, both on-site and in our classroom facilities in Boston.

Support Services - To ensure that our customers continue to benefit from our solutions, Optiant provides post-implementation support through online technical support and toll-free customer support staff.